Overall Satisfaction with Salesforce CMS
We use Salesforce CMS everyday to keep track of prospective students and applicants outreach. The entire department uses Salesforce. However, I'd say the majority of the entire organization uses it as well for slightly different reasons. It helps my team and I with performance as well to keep tabs on our metrics in order to drive recruitment.
- Easy to Use
- Maximizes Outreach
- Effective tracking purposes
- User-friendly report creation
- More training on report creation
- Ability to personalize prospect and application pages so that fields can be customized to individual preference
We use Salesforce CMS for different reasons when it comes against other applications and products that we use as well. Salesforce is great when it comes to monitoring, tracking, and outreach. Nevertheless, other products, like Groove is used for email templates and do combine very well with Salesforce to provide maximum opportunity of outreach.
Salesforce CMS is well suited for checking in with clients, guests, and overall prospects. It allows you to properly enter contact information so that you can stay connected throughout long periods of time. I would definitely recommend Salesforce CMS to anyone that has a large pool of folks to reach out to in order to stay on track with your customers.