Salesforce.com is perfectly designed for sales professionals
September 21, 2017

Salesforce.com is perfectly designed for sales professionals

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • SalesCloud
  • Chatter
  • Content
  • Knowledge

Overall Satisfaction with Salesforce.com

Salesforce.com is used across the organization by all sales related departments. It provides real time visibility across the organization so users have the same information at the same time and can make informed decisions using accurate data. It is simple and intuitive enough that employees are comfortable updating as their main source of documentation for our sales activity. Additionally, it provides a single source for sales collateral for all products, so we are always able to access the newest version in a timely manner
  • User interface is simple to understand
  • required fields are easily identified, making updates easy
  • content stored on Salesforce.com is easily accessible and organized by groups so access is controlled appropriately
  • I don't have any gaps - their recent updates have really resolved my few concerns
  • Cut my data entry time by more than half
  • Enables me to view activity from my mobile device
  • Latest comments/activities are at my fingertips
  • Actionable data presented in a timely manner helps me react quickly
The best application on the market from my perspective - we tried so many over the years and they all had huge gaps. Salesforce.com is streamlined and efficient

Salesforce Sales Cloud Feature Ratings

Customer data management / contact management
10
Workflow management
Not Rated
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
Not Rated
Lead management
10
Email marketing
10
Task management
9
Reporting
10
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
10
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
9