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with the help of Salesforce
February 12, 2020

with the help of Salesforce

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Commerce Cloud

Salesforce is being used by the whole organization, reduces the cost of sales, improves customer retention, better customer service, build more sustainable relationships, increases employee productivity, it is secure and well protected, freedom and flexibility to overall efficiency, and quickly meets business demands, with mobile access to our corporate data through mobile devices such as laptops, smartphones, and tablets
  • Build customized reports to analyze information organization wide.
  • Easily collaborate with the Team to share information securely and connect with employees across the organization effectively.
  • More available video based online training.
  • Navigating interface for simple tasks can get complicated.
  • Improved performance and increased annual revenue growth of 35%.
  • IT cost savings of 50% reduction in projects.
Salesforce has enhanced efficiency, better customer experience, and increased sales. New trends allow the business to improve our services. It is also easy to use, has integrated schedule management, and data processing features that will enable our Sales Team to focus on customers and not be distracted on the platform.
$10 to $50 million
Both
Salesforce offers great analytics and reporting functions. It is a great tool to expand our overall productivity. We love using this software for tracking data, and I like that it provides accurate reports so we can make better decisions based on the reports we get. It is used across most of our organizations.