Salesforce Commerce Cloud: Easy way to sell your products
March 12, 2025

Salesforce Commerce Cloud: Easy way to sell your products

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Commerce Cloud

We have a commerce site build on Salesforce Commerce Cloud. It helps to define product, categories, catalogs etc. A customer add product to the cart and checkout/punchout as we are using B2B commerce. Shipments, packages and orders can also be maintained here. so it becomes easy for the customer to have a wider view of their consignment.

Pros

  • Product catalogs
  • Cart and checkout
  • Orders
  • Shipment and packages

Cons

  • Search functionality
  • Recommendations
  • Low code
  • Increased revenue by having one source for product ordering.
  • More customers onboarding.
  • More visibility of the products to guest users
Its easy to use if you have simple low code implemented. But becomes a bit complex to handle when you have lot of complex custom things implemented. User. Search is not good in the tool, but you can implement Salesforce AI to make it more usable in terms of user search. So overall product is good but needs improvement.

Do you think Salesforce Commerce Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Commerce Cloud's feature set?

Yes

Did Salesforce Commerce Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Commerce Cloud go as expected?

Yes

Would you buy Salesforce Commerce Cloud again?

Yes

Salesforce Commerce Cloud is well suited to build both B2b OR B2C commerce sites. Its easy to integrate with Salesforce and other externa systems. Best used for Product ordering and checkout. Less appropriate if you want to achieve more complex things with low code and also needs better search functionality.

Salesforce Commerce Cloud Feature Ratings

8.8
Product catalog & listings
10
Product management
10
Bulk product upload
8
Branding
8
Mobile storefront
7
Product variations
10
Website integration
10
Visual customization
8
CMS
8
7.5
Abandoned cart recovery
7
Checkout user experience
8
9.0
eCommerce security
9
5.7
Promotions & discounts
9
Personalized recommendations
3
SEO
5
8.0
Multi-site management
7
Order processing
8
Inventory management
8
Shipping
8
Custom functionality
9

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