Salesforce CPQ a very user friendly tool
January 23, 2020

Salesforce CPQ a very user friendly tool

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Salesforce CPQ (formerly SteelBrick)

Salesforce CPQ (formerly SteelBrick) is being used primarily by the sales and marketing departments, it allows us to create quotes for our prospects instantly, and it helps us sign contracts quickly.
  • Easily create quote and send to my customers
  • Very flexible tool and user friendly
  • Lack of support to solve issues.
  • Supports are very slow to give the right information in the right moment.
  • Saving time and efforts
  • Send quotes to prospects and clients faster
I don't know any competitor for Salesforce CPQ .
The support team is good globally, but they need to be more reactive.

Do you think Salesforce CPQ delivers good value for the price?

Not sure

Are you happy with Salesforce CPQ's feature set?

Yes

Did Salesforce CPQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce CPQ go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce CPQ again?

Yes

Could be interesting for big companies but not that unusual for small and medium enterprises.

Salesforce CPQ Feature Ratings

6.5
Quote sharing/sending
7
Product configuration
7
Configuration options
6
Pricing rules
6
Price adjustment
6
Purchase history and open contracts
7
Guided selling/Sales portal
7
CPQ reporting & analytics
6
CPQ-CRM integration
7
Attachments to quotes
6
Order capturing
6