Salesforce CPQ was essential to our digital transformation
January 28, 2020

Salesforce CPQ was essential to our digital transformation

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Salesforce CPQ (formerly SteelBrick)

We use Salesforce CPQ to quote and contract all sales throughout the organization. It unifies all quoting, discounting and approvals.
  • Approval process is robust and smooth.
  • Quoting across various business types works very well.
  • It's reduced our discounts 500 basis points.
  • It has allowed us to route all quotes appropriately.
We felt Salesforce had less risk with integrations to our CRM - also Big Machines couldn't handle our complexity.
Salesforce has definitely listened and helped us solve problems. They continually add additional features based on feedback from customers. The Salesforce CPQ leadership group are fanatical about listening and taking action to solve common use cases.

Do you think Salesforce CPQ delivers good value for the price?

Yes

Are you happy with Salesforce CPQ's feature set?

Yes

Did Salesforce CPQ live up to sales and marketing promises?

Yes

Did implementation of Salesforce CPQ go as expected?

Yes

Would you buy Salesforce CPQ again?

Yes

Salesforce CPQ just works! It's the center of our entire quote to cash process.

Salesforce CPQ Feature Ratings

9.9
Quote sharing/sending
10
Product configuration
9
Configuration options
10
Pricing rules
10
Price adjustment
10
Purchase history and open contracts
Not Rated
Guided selling/Sales portal
Not Rated
CPQ reporting & analytics
10
CPQ-CRM integration
10
Attachments to quotes
10
Order capturing
10