Item: Salesforce Revenue Cloud
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Salesforce CPQ to quote and contract all sales throughout the organization. It unifies all quoting, discounting and approvals.

Pros and Cons

Approval process is robust and smooth.
Quoting across various business types works very well.

Return on Investment

It's reduced our discounts 500 basis points.
It has allowed us to route all quotes appropriately.

Alternatives Considered

We felt Salesforce had less risk with integrations to our CRM - also Big Machines couldn't handle our complexity.

Salesforce has definitely listened and helped us solve problems. They continually add additional features based on feedback from customers. The Salesforce CPQ leadership group are fanatical about listening and taking action to solve common use cases.

Key Insights

Do you think Salesforce Revenue Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Revenue Cloud's feature set?

Yes

Did Salesforce Revenue Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Revenue Cloud go as expected?

Yes

Would you buy Salesforce Revenue Cloud again?

Yes

Other Software Used

Chargent, Conga Composer, DocuSign, Avalara, Salesforce Marketing Cloud Email Studio, Pardot

Likelihood to Recommend

Salesforce CPQ just works! It's the center of our entire quote to cash process.

Salesforce CPQ was essential to our digital transformation

Overall Satisfaction with Salesforce CPQ (formerly SteelBrick)