A fine analytics tool for Salesforce gurus
August 15, 2019

A fine analytics tool for Salesforce gurus

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Einstein Analytics (formerly Wave Analytics)

Sales uses it primarily to track data. My department used it to track churn.

Pros

  • Reporting.
  • BI
  • Data visualization.

Cons

  • Limited access.
  • Need a dedicated engineer.
  • Pricey.
Have used Tableau before which is my all-time favorite. I would recommend Tableau over any other BI tool. It is widely known, widely used, and easily imported into your business no matter what other software or tools you use.
I am a fan of Tableau so would always recommend that over other analytics platforms. Like everything with Salesforce, you need a pretty in-depth Salesforce knowledge to be able to get things connected and see what you need to see. In my organization, access was pretty limited as well so there wasn't a lot that I could do on my own.

Salesforce CRM Analytics Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
8.3
Pixel Perfect reports
8
Customizable dashboards
10
Report Formatting Templates
7
6.0
Drill-down analysis
7
Formatting capabilities
6
Integration with R or other statistical packages
5
Report sharing and collaboration
Not Rated
4.8
Publish to Web
Not Rated
Publish to PDF
5
Report Versioning
5
Report Delivery Scheduling
5
Delivery to Remote Servers
4
6.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
7
Predictive Analytics
5
9.5
Multi-User Support (named login)
9
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
9
Single Sign-On (SSO)
10
7.0
Responsive Design for Web Access
7
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
Not Rated
REST API
Not Rated
Javascript API
Not Rated
iFrames
Not Rated
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated

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