Salesforce on the go!
May 29, 2021
Salesforce on the go!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Salesforce Mobile (formerly Salesforce1 Mobile App)
We use this for walkthroughs. So I walk through my building at least 4 times a day. Having the Salesforce mobile app helps me submit any tickets that I see as I am walking around. I also can take pictures with it and attach them to the ticket for reference. Easy to have in hand.
- Submitting pictures.
- Submitting a ticket while away from your laptop.
- Easy to use categories.
- Notifications are available through the app.
- Sometimes the ticket may not go through.
- Tagging people are hard through comments.
- Going back to the ticket after submitting g can be difficult.
- Submitting tickets
- Taking pictures
- Easy layout
- Notification
- Improves communication.
- Able to show what ticket specifics you have.
- Increases communication.
- Cross functional departments.
Easy to use. Easy to direct tickets to specific departments. In other apps, there are no pictures available to be shared. This allows us to show what we are talking about. I also am not limited to the kinds of tickets I submit. Meaning I can contact any company or department. Even if they submitted it.
Do you think Salesforce Mobile delivers good value for the price?
Yes
Are you happy with Salesforce Mobile's feature set?
Yes
Did Salesforce Mobile live up to sales and marketing promises?
Yes
Did implementation of Salesforce Mobile go as expected?
Yes
Would you buy Salesforce Mobile again?
Yes