Desktop version at your fingertips
May 29, 2021

Desktop version at your fingertips

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Mobile (formerly Salesforce1 Mobile App)

Salesforce app extends all the functionality to a mobile application that helps you to take your data anywhere, manage leads and stay up to date with coworkers from anywhere. This allows you to have the information at your fingertips with accessibility to dashboards, reports, tasks and notifications. It also allows you to build a Salesforce compatible app that is unique to your business and business needs.
  • Easy for teams to update task, opportunities and accounts no matter where you are.
  • All task available on the desktop version from the convenience of your phone.
  • Also has offline functionality that is useful in remote areas.
  • Some reports or dashboards that are more complicated don't display very well on a phone.
  • May require some training for the first time user.
  • Creating DocuSign documents for clients is cumbersome via the app.
  • Remote accessibility.
  • Ability to collaborate with coworkers remotely.
  • Easy to manage and easy to store & access data.
  • Gave us increased efficiency by allowing us to work remotely.
  • Was easy to integrate into our existing company software systems.
  • Robust data tracking.
Don't have any experience with similar products.

Do you think Salesforce Mobile delivers good value for the price?

Yes

Are you happy with Salesforce Mobile's feature set?

Yes

Did Salesforce Mobile live up to sales and marketing promises?

Yes

Did implementation of Salesforce Mobile go as expected?

Yes

Would you buy Salesforce Mobile again?

Yes

It is great for the person on the go or who travels a lot. You have full functionality of the desktop version that you can take with you anywhere. For the user who is new and needs support, the support service can be lacking. I have seen issues with the app being slow and there is no auto save functionality.