Salesmate One of a Kind Game Changer
December 09, 2022

Salesmate One of a Kind Game Changer

Carte Bisbee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Software Version

Boost

Overall Satisfaction with Salesmate

Hello,

I originally purchased and installed Salesmate.io with the our fellow managers at our company. And honestly-- we have not looked back.

The robust systems and workflows enables the Operations manger to engage at a high level that can be quickly learned. This flow of the interface is sleek and the process to (almost) master the product is a low threshold. As both a manager and sales rep. And what I mean by that, is that the ability to learn the dynamics of a CRM is enhanced through Salesmate as a whole-- because the design and thoughtfulness that is/was put into the software.

It's honestly exponentially better than both HubSpot or Monday.com -- both of which I have extensive experience in.

And although the product is actually pretty good in of itself-- The best part (in my opinion) is the Customer Support.

Salesmate.io customer support team is INSANE AND HANDS DOWN the best team I have ever interacted with-- Suraj and Kruti have helped me with my problems regarding Workflows/CRMs than any video you can watch.

I am serious when I say they are there to help at a whim's notice and always get back to you as soon as possible.

It is honestly very impressive haha and inspiring the way this company is ran.

Overall, I would sincerely recommend to any company looking at a CRM especially companies that are small-mid size... Again, I've used Hubspot originally, and these guys blow them out of the water no joke.





  • Customer Support
  • Marketing Automation/Sequence
  • Workflow Management and easy installation of data tracking
  • Tag / List tracking and contact sorting
  • positive revenue
Hubspot
Monday.com
Woosender

Do you think Salesmate delivers good value for the price?

Yes

Are you happy with Salesmate's feature set?

Yes

Did Salesmate live up to sales and marketing promises?

Yes

Did implementation of Salesmate go as expected?

Yes

Would you buy Salesmate again?

Yes

Extremely good (reference original review I wrote)
Impressive
Customer Support is well suited

Salesmate Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
Case management
10
Call center management
10
Lead management
10
Email marketing
10
Task management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Marketing automation
10
Mobile access
10