Salesmate is a gamechanger for any business large or small!
Overall Satisfaction with Salesmate
We are a motor finance broker generating leads from our website via API integration, our previous CRM provider, who we have been loyal to for 11 years, was lacking in certain areas, mainly in the successful delivery of emails.
We needed a solution to not only provide us with reliable email delivery, with Gmail integration but also enable lead distribution across our team. Salesmate not only gave us this but various other methods of communication too, enabling us to reach out to our customers using email, SMS, Whatsapp, chat, etc.. this gave us everything we needed.
We had trials with the so-called "big boys" in this field, namely Pipedrive, Zoho, and Hubspot, and whilst these products were all good, they didn't offer an "out of the box" complete solution for all areas and to get something workable was going to be expensive.
The real kicker for us with Salesmate is their level of support; it is by far the best I have experienced using any "SaaS" provider, they guarantee to respond in 3 mins on chat, and most of my emails were responded to [with a solution] also within 3 mins, which is brilliant and very important for us as a small business, helping us configure and customize the perfect environment for us to work with.
The interface is intuitive, very clear, and uncomplicated and provides a solution to any business niche due to the endless configuration and customization options, using their automation module, you can literally configure the system to do pretty much anything! If you are looking for a CRM that is configurable to work with any business, with first-class support, Salesmate is definitely one to consider.
We needed a solution to not only provide us with reliable email delivery, with Gmail integration but also enable lead distribution across our team. Salesmate not only gave us this but various other methods of communication too, enabling us to reach out to our customers using email, SMS, Whatsapp, chat, etc.. this gave us everything we needed.
We had trials with the so-called "big boys" in this field, namely Pipedrive, Zoho, and Hubspot, and whilst these products were all good, they didn't offer an "out of the box" complete solution for all areas and to get something workable was going to be expensive.
The real kicker for us with Salesmate is their level of support; it is by far the best I have experienced using any "SaaS" provider, they guarantee to respond in 3 mins on chat, and most of my emails were responded to [with a solution] also within 3 mins, which is brilliant and very important for us as a small business, helping us configure and customize the perfect environment for us to work with.
The interface is intuitive, very clear, and uncomplicated and provides a solution to any business niche due to the endless configuration and customization options, using their automation module, you can literally configure the system to do pretty much anything! If you are looking for a CRM that is configurable to work with any business, with first-class support, Salesmate is definitely one to consider.
Pros
- Gmail Integration
- Automation
- Amazing Support
- Clear Interface
- Custom Dashboards
- Team Management
Cons
- Ability to perhaps remove some modules not applicable to our business
- Font and colour customisation
- Use of additional themes
- Funnel customisation
- Lead nurture
- Various methods of communication
- Fantastic reporting
- First class support
Do you think Salesmate delivers good value for the price?
Yes
Are you happy with Salesmate's feature set?
Yes
Did Salesmate live up to sales and marketing promises?
Yes
Did implementation of Salesmate go as expected?
Yes
Would you buy Salesmate again?
Yes
Comments
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