Multi cloud environment for SAP extensablilty and innovations
Updated October 28, 2025

Multi cloud environment for SAP extensablilty and innovations

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Technology Platform

SAP Business Technology Platform is our standard cloud provider when ever a custom cloud solution related to our SAP Backend has to be created. From runtime over special services up to 3rd party solutions provided via SAP Business Technology Platform, we are fulfilling a lot of use cases utilizing SAP Business Technology Platform as our standard.

Pros

  • Services are operated by SAP with outstanding support, always giving a helping hand even if it is custom code or solution provided on the platform
  • Services are easily connectable via standard approach to our backend SAP systems in SAP Rise/HEC
  • Secure access using identities from our existing identity management helping us to safeguard data security from within SAP systems up to custom frontend applications

Cons

  • Password and secret management is not usable
  • CI/CD capability using common market DevOps stacks would highly appreciated
  • Opening logging for common tools on the market instead of forcing the usage of CloudALM
  • Speed up in creating SAP extensions
  • Support in innovative thinking and mindset change towards cloud native
  • Freeing up people in operations to work for business problems instead of it operations
We are running digital services for partners and suppliers of our company on SAP Business Technology Platform using the combination of custom created microservices, managed Kyma Kubernetes runtimes, API Management and Postgres databases. Operations of underlying infrastucture is done by SAP, helping us to concentrate on solution design and delivery instead of hardware and infrastucture. Only DevOps capabilities e.g. using CI/CD are somewhat limited and could be enhanced.
The support for SAP Business Technology Platform is fast in coming back or rerouting the issue to the corresponding product team that tries to solve the problem. If the solution is proper working or not depends on the product used and depends on the person at support site. But most of the times even self written content or created applications will get support from SAP, telling you how to change things to make them work.
I have seen but not used the use cases
SAP Business Technology Platform is easily connectable using standard solutions to the onpremise backend SAP systems. Services can be linked with each other and with SAP systems in a managed and secure way, while with the other products getting the data, access and networking done is cumbersome. Also we can make sure to have all cloud environments in the same region using the multi cloud approach wich reduces latency problems.

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

Every SAP clean core extensions we are developing for our business are running as CAP application insight of managed Kyma runtime. This helps us to utilize the microservices approach while having a managed Kubernetes environment at our fingertips. Also using other SAP Business Technology Platform related services like SAP Integration Suite, SAP Data Intelligence or Hana Cloud makes the shift towards cloud easy.

SAP Business Technology Platform Feature Ratings

Platform-as-a-Service
6.4
Ease of building user interfaces
8
Scalability
10
Platform management overhead
7
Platform access control
4
Services-enabled integration
7
Development environment creation
8
Issue monitoring and notification
2
Issue recovery
2
Upgrades and platform fixes
10

Using SAP Business Technology Platform

4000 - The range is starting at business unit members of various teams of finance, controlling, and supply chain up to our partners and subsidiaries all over the globe. As we are using BTP to provided digital services for collaboration and microservices driven special purpose services from shops to vessels, from supplier to customers, BTP is used in 360° of our digital services and processes
6 - We have implemented a Cloud Center of Excellence to support internal usage of BTP. This is done by a virtual team from former SAP Basis, IT Architects and DevOps engeneers. Special role in this team is FinOps role from it controlling for budget management. We are running the same structure for all hypervisors we are using.
  • SAP BTP Kyma
  • SAP BTP SAC
  • SAP BTP HANA CLOUD
  • SAP Integration Suite (incl. CPI, APIM and Advanced Event Mesh)
  • running microservices infrastructure for SAP and Non SAP digital services in the same manner
  • AI cases and document scanning for process optimization
connection between SAP onprem and SAP cloud native solutions is key to us. having fully managed environments on PaaS level helps solving the digital problems

Evaluating SAP Business Technology Platform and Competitors

Yes - We replaced SAP PO due to end of maintenance with SAP Integration Suite while using additional features like API Management and Advanced Evenemesh.
as we need to work with SAP data from core systems, using a other product is not an option for us.

SAP Business Technology Platform Implementation

Having a full cloud native environment for devlopment of microservices and digitals solutions while having standardized access to our core data on SAP via cloud connector is one of the main benefits of using BTP over others hypervisors. BTP is the standard hyperscaler as soon as something relies on data from SAP systems in our company now.
  • Implemented in-house
Change management was a major issue with the implementation - upskilling of people that worked in classical SAP environment (SAP Basis) is very hard. The full understanding of what cloud native means and taking responsiblity in the shared model is hard to train and bring into an accepted mode for employees working in IT for ages.
  • SAP API access for onpremise environment using principal propagation
  • streamlining several IAS platforms provided by SAP for authentication
  • SAP Cloud ALM is useless to gather insights and troubleshoot, while other monitoring solutions like datadog are blocked or activily hindered

SAP Business Technology Platform Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Support cares about my success
Quick Initial Response
Escalation required
Need to explain problems multiple times
we have premium support via cpea offer and enterprise sap contract
Yes - depending on the product, the issues are resolved quickly and with good solutions.
but there are topics where raising an issue does not help in any way.
it totally depends on the used entitlement if it works well or not so well.
All help regardings SAP BTP Kyma is exceptional and outstanding. Solutions are provided extrem quickly with very good explanations and step by step guides to circumvent or self services solutions.

Example was question about pentesting self written microservices on Kyma or how to implement istio security layer in services. Also how to work with jwt authentication for services.

Using SAP Business Technology Platform

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • SAP BTP Kyma is a outstanding managed kubernetes enviroment
  • having entitlements available to steer usage of services
  • using APIs for 3rd party integration
  • getting deployment parameters for services that where installed in the past
  • cost management does not gain full insights, only if using API access
  • different levels of access, roles and authentication especially with Cloud Foundry

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