Overall Satisfaction with SAP BusinessObjects Business Intelligence (BI) Platform
SAP BI was used for our office to gauge manufacturing and product analytics. It was supposed to solve the problem we had with our business portion of our software. However after deployment, we quickly found out it was not so easy. It was used in manufacturing and parts management.
- It has a great way of displaying information.
- It's affordable.
- It can scale well provided you have good support.
- The interface looks like it's something out of 1999.
- Customer support is horrible and honestly it's a lottery any time you call.
- The system crashes constantly.
We selected SAP BusinessObjects Business Intelligence (BI) based on price. It can stack up against others in terms of price and honestly, that's about it. Salesforce Commerce does a hell of a better job at handling it. However, in the space of Business Intelligence, SAP can do more, and that's why at the end we went with it.
BI was used to manage our parts and machines. It can be used to manage your factory or systems to properly allocate items to select places. However the system does not respond well, and it can scale well provided you have an actual team knowledgeable in this field. Once you get it set up it works well, but of course, if you try and add new implementations, it can become hazardous to your business.