Why SAP? Why?
Overall Satisfaction with SAP BusinessObjects Business Intelligence (BI) Platform
SAP BI was used for our office to gauge manufacturing and product analytics. It was supposed to solve the problem we had with our business portion of our software. However after deployment, we quickly found out it was not so easy. It was used in manufacturing and parts management.
Pros
- It has a great way of displaying information.
- It's affordable.
- It can scale well provided you have good support.
Cons
- The interface looks like it's something out of 1999.
- Customer support is horrible and honestly it's a lottery any time you call.
- The system crashes constantly.
We selected SAP BusinessObjects Business Intelligence (BI) based on price. It can stack up against others in terms of price and honestly, that's about it. Salesforce Commerce does a hell of a better job at handling it. However, in the space of Business Intelligence, SAP can do more, and that's why at the end we went with it.
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