SAP Commerce Cloud drives easier operation
May 12, 2025

SAP Commerce Cloud drives easier operation

PRANAY PATRA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • SAP Data Hub

Overall Satisfaction with SAP Commerce Cloud

SAP Commerce Cloud is actually quick and one stop solution for businesses to operate from web, mobile or even at retail store. The best part of SAP is you are a inclusive part of SAP ecosystem where you can easily segregate your data for various analytics and operational purpose for better business optimization.

Pros

  • it has comprehensive features like product information management, customer segregation, order management and reporting.
  • It can have all the data at one place even if business is operating from online e-commerce store or from retail store.
  • We all know about the innovation, the optimized system , the security and the easiness of integrating any sap product to sap ecosystem.

Cons

  • The advantage is also a room, like we really need sap eco-system for better output. Standalone running SAP product is very hard
  • Obviously costly
  • maintenance and the customization is really tedious job
  • omnichannel for mobile, web , retail stores solution at one place drives ROI for business to manage it properly
  • advanced integrated analytics for each customer to understand individual customer to show personalized product recomendations
  • operational efficiency by integrating to sap ecosystem helps in scalability.
1. Operational optimization as it helps in consolidate every store online and offline together in one place.
2. Inventory management , order management and customer analytics never been so easy.
3. Better integration with other sap products especially sap fico , sap mm.
4. Little lacks in customization.
5. customer behavior tracking is so easy for personalized product recommendation.

Do you think SAP Commerce Cloud delivers good value for the price?

Yes

Are you happy with SAP Commerce Cloud's feature set?

Yes

Did SAP Commerce Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Commerce Cloud go as expected?

Yes

Would you buy SAP Commerce Cloud again?

Yes

1. Multiple store over ecommerce platform or retail across various location can be managed in one place.
2. Managing inventory and tracking is much easier f we have everything in one place.
3. Managing order in one place across all the stores in one place gives better analytics and visibility for business to understand customer as well.

SAP Commerce Cloud Feature Ratings

9.1
Product catalog & listings
10
Product management
10
Bulk product upload
9
Branding
7
Mobile storefront
7
Product variations
9
Website integration
10
Visual customization
10
CMS
10
10.0
Checkout user experience
10
10.0
eCommerce security
10
9.0
Promotions & discounts
10
Personalized recommendations
10
SEO
7
10.0
Multi-site management
10
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
10

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