SAP Concur. a better alternative to traditional expense tool for end users. more work for admins.
June 30, 2024

SAP Concur. a better alternative to traditional expense tool for end users. more work for admins.

Samir Desai | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

Expense, travel and Reimbursement.
Migrating from traditional old fiori based My Expense and reimbursement to new SAP offering SAP CONCUR which includes Expense, travel and CBS.

Pros

  • Security, MFA, SSO
  • Expense and travel features
  • P-card, CBS

Cons

  • User setup integration
  • Field mapping between S4 and concur integration
  • position, employee, user management through integration (auto)
  • policy, checks and other features are great
  • expense, p-card, cbs, travel in one portal is great
  • integration is very basic. lots of manual steps.
Direct integration, same terminologies of SAP. bundled with existing RISE package
more robust structure around policies. more flexibilities around various policy setup.
employee have portal and phone app to submit expense.
app is a huge benefit.
employees are able to submit, complete tasks in one portal for expense, travel and pcard

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

Expense , Travel and CBS features have good flexibilities
Integration with S4HANA is still in early stage and lots of manual efforts required.

SAP Concur Feature Ratings

Employee Expense Reporting
8
Corporate Card Reconciliation
8
Customizable Approval Policies
8
Financial Document Management
7
Payment Status Tracking
9
Payment Audit Trail
10
Duplicate Bill Detection
8
Advanced OCR
8

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