Great tool for Expense Reports
Updated October 28, 2025

Great tool for Expense Reports

Carlie McLaughlin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

Our organization uses SAP Concur for expense management and travel bookings. It is an easy way for employees to submit expenses for reimbursement in a streamlined way. It also has great travel booking processes built in so that employees can easily book work related travel with all the best options available.

Pros

  • Easy for employees to track and submit expense reports
  • Built in approval processes for expense report approvals
  • Simple to book business related travel to find the best options

Cons

  • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
  • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
  • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
  • Employees are reimbursed fast because of the automated approval processes
  • Less time managing reimbursement via spreadsheets or emails
  • Better tracking of expenses across the organization
Our company has integrate American Express Global Business Travel. This allows employees to have been access to travel bookings and provides more options and functionality within SAP Concur. This integration also gives employees access to the American Express Global Business Travel agents and help center if any issues are encountered when booking travel.
SAP Concur has made it easier for employees to submit requests for reimbursement due to travel or other company related expenses. This has given employees time back in their day with the streamlined processes within SAP Concur and employees are more willing to use their own cards for travel because they are confident in the reimbursement process with SAP Concur
SAP Concur makes expense management simple for employees because there is a single, streamlined center for them to go to submit expenses. They also have direct visibility into the stage of their reimbursement after it is submitted given the built in process management workflows within SAP Concur. It also makes expense management easy for managers since they are able to get notified when there is an expense to approve.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.

SAP Concur Feature Ratings

Employee Expense Reporting
9
Corporate Card Reconciliation
7
Customizable Approval Policies
9
Financial Document Management
9
Payment Status Tracking
10
Payment Audit Trail
9
Duplicate Bill Detection
10
Advanced OCR
3
Electronic Funds Transfer
10

Using SAP Concur

2000 - Many roles across the organization use SAP concur to submit reimbursement requests as well as to approve requests. Additionally, it is used to book travel which many business functions across the organization do regularly. This ranges from the sales teams, to technical teams to finance teams, both associated, senior and manager levels.
  • Submit reimbursements
  • Book travel
  • Approve expenses

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