SAP
July 22, 2025

SAP

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Premium

Modules Used

  • Expense
  • Travel
  • Invoice

Overall Satisfaction with SAP Concur

We use SAP Concur to manage all the travel request, air, hotel, advanced payments and comprobations.
As part of a large organization manage each travel request and keep the record it´s difficult, SAP Concur give us the visibility and we can track all the activity from our employee expenses, it also gives us the simplicity to alocate the expense on each department

Pros

  • Conectivity with 3 party like Uber, Hotels, Airlines
  • Integration with Banks
  • Reporting

Cons

  • Improve on hotel selection based on rate or a better location
  • Include more airlines
  • Improve the flight filter dedup the flights since the beginning
  • Refund time reduce from 10 to 3 days
  • Travel approval and cash advance from 10 days to 2 days
  • Expense rencilation time, the employee can do it inmediate
Our corporate use SAP
Our corporate takes the decision, to use SAP Concur, we didnt participate on the evaluation so we don´t know the other products that participate. Previously we used a local solution that was too small and a lot of manual processing. The payments need to be manually and all the booking thru phone
For use was a big change to do everything automatic instead of manual operation, reducing the time to reserve, manage and pay each travel request.
Our employee are the one that see the benefits from Concur having a smooth experience when thet travel since the request to the full process, now they only need to perform two task and stop worrying about their travel.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

It fits perfect for medium and large companies, for small companies SAP Concur isn´t a perfect fit its to much.
When a company need to get control on expenses and simplify the travel management to their employes, Concur is the option. Need some improvement on the mobile app. If a company require to alocate the expense to an specific department or cost center, Consur it's an easy option, you just need to inform your employee

SAP Concur Feature Ratings

Expense Management
9.5
Employee Expense Reporting
9
Corporate Card Reconciliation
10
Payment Management
9.2
Customizable Approval Policies
9
Financial Document Management
9
Payment Status Tracking
9
Payment Audit Trail
9
Duplicate Bill Detection
9
Electronic Funds Transfer
10

Comments

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