Good reporting for reasonable price
March 30, 2018

Good reporting for reasonable price

Andrey Perepelitsyn | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

SAP Crystal Reports

Overall Satisfaction with SAP Crystal

SAP Crystal Reports are used as a common business intelligence tool, to create various charts and dashboards across all departments and provides great visualized data for analytical staff. Different data sources supported by SAP Crystal reports allows implementation regardless of information systems used in a company, that makes life easier for BI tools development teams.
  • Ability to build a lof of informational reports, which being finished once, could be executed and refreshed with just a single click
  • Integration with lots of third-party products. We are using it in conjunction with Microsoft Office
  • Does not requires a deep knowledge of the system to start developing simple reports
  • Customer support could be better
  • Complex reports require a lot of time to find the cause of errors because error messages are not very informative
  • Creation of complex reports is not very straightforward and could be tricky
  • PowerBI and SSRS
More visualization options than PowerBI has, we are using PowerBI as well as it works better for non-relational big data sources. Less complex than SSRS and more flexible at the same time. Native support for SAP HANA databases makes SAP Crystal the best choice for this cases. Other systems can work with it as well, but it requires complex solutions to be implemented
Works best for finance department reports, as their software is using relational databases and data warehouses, which allows developers to create and modify reports quickly. Also works good for real-time analytics, but requires deep tuning of database queries to avoid performance impact.

Does not work so good for manufacturing reporting as it requires big data engineers to be engaged, which requires more time to develop reports

SAP Crystal Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
9
Report Formatting Templates
8
Drill-down analysis
7
Formatting capabilities
8
Report sharing and collaboration
8
Publish to Web
8
Publish to PDF
7
Report Versioning
9
Delivery to Remote Servers
9
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
8
Multi-User Support (named login)
6
Role-Based Security Model
5
Multiple Access Permission Levels (Create, Read, Delete)
6
Single Sign-On (SSO)
6
Dashboard / Report / Visualization Interactivity on Mobile
6
REST API
6
Themeable User Interface (UI)
7