Flexible and Easy to Learn
July 31, 2018

Flexible and Easy to Learn

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

SAP Crystal Reports

Overall Satisfaction with SAP Crystal

We used to provide many staff members access to run shared Crystal reports that were created by 1-2 report developers, but Crystal no longer connects directly to our Oracle/PeopleSoft database. Thus, our 1-2 report developers still use Crystal for established reporting projects and new one-off projects, but the "public" reports are no longer possible for our staff to run.
  • Crystal is very flexible. If you have a unique formatting need for a report, it will be easier to implement with Crystal than most other tools.
  • Creating run prompts in Crystal is a more straightforward process than in most other tools I've used.
  • You don't need to build queries within Crystal while creating a report. That process has confused me when other tools require it.
  • Creating a loop with Crystal is more difficult than I would like.
  • In the design template pane in Crystal, you sometimes need to cram objects tightly together to get the report appearance you want. It's hard to see/work with these objects later.
  • Crystal no longer connects directly to Oracle/PeopleSoft databases, which is our enterprise system.
I found Crystal much more flexible and easier to use for report building than Cognos. Crystal's menu system is similar to Microsoft Word and Excel, so it instantly seemed familiar. I had to do much more hunting in Cognos to modify the properties and formatting of a report. However, Cognos has more widespread capabilities outside of report building, like serving as a data warehouse.
Generally, Crystal is a very flexible reporting tool that can handle any report format you need to create. There's a very mild learning curve for creating things like calculated fields and run prompts. Reports can easily be run to Microsoft Word, Excel, PDF and other options. Crystal can be directly connected to some (but not all) enterprise system databases so report builders can use an existing query or the database tables and fields themselves to drive a report.

SAP Crystal Feature Ratings

Pixel Perfect reports
Not Rated
Customizable dashboards
Not Rated
Report Formatting Templates
Not Rated
Drill-down analysis
Not Rated
Formatting capabilities
9
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
8
Publish to Web
Not Rated
Publish to PDF
Not Rated
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Delivery to Remote Servers
Not Rated
Location Analytics / Geographic Visualization
Not Rated
Multi-User Support (named login)
Not Rated
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
Not Rated
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
Javascript API
Not Rated
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated