SAP Crystal Review
January 08, 2020
SAP Crystal Review

Score 7 out of 10
Vetted Review
Verified User
Software Version
SAP Crystal Reports for Enterprise
Overall Satisfaction with SAP Crystal
Crystal is used enterprise-wide for pixel-perfect reporting. We have both on-demand reporting use cases, and scheduled reporting via email or logging in to report inboxes. It is used against multiple source systems for all areas of the business, including clinical, financial, and operational. We generate PDF, Excel, and CSV based outputs.
- Pixel perfect reporting.
- Enterprise grade stability.
- Dated technology.
- There's a lack of web-based development for Crystal reports (though it exists for WEBI and the like).
- A standard reporting tool for the enterprise.
- High maintenance cycles.
We originally purchased Crystal as it aligned with our vendors' recommendations for reporting. We have since started to focus our development on more self-service and dashboard-type tools (like QlikView, Qlik Sense, and similar). These tools are more mature and capable than standard reporting tools in general, but not specific to Crystal.