Powerful document and report automation
January 10, 2020

Powerful document and report automation

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

SAP Crystal Reports

Overall Satisfaction with SAP Crystal

We use SAP Crystal to generate documents in our ERP system for things such as sales, purchasing, invoice, manufacturing documents, and automated shipping labels. The whole organization uses crystal reports in a way because it links into our ERP system. We no longer need an external company to do our documents, reporting as we now have the ability to do it in house. Crystal Reports allows us to produce highly customizable documents and reports for any business case.
  • Advanced formulas.
  • Producing automated PDF documents.
  • Lining up formulas with database fields.
  • Occasional crashing.
  • Automation of documents, reports and labels for all areas of the business.
  • Integration with ERP saves time and licenses.
For automating documents and reports, I personally believe there is no better solution. However, for the sheer fact, it can't compare/combine two sources, I'd recommend pairing it with another BI tool. For example, Qlik, whereby you can create dashboards and compare multiple data sources but lacks the document automation. Another option would be to look into Tableau or Power BI.
SAP Crystal is well suited for organizations that have a need for automated documents and reports. I'd recommend having a few Crystal Reports writers within a company and Crystal Reports viewer for users who don't need to create them. Even better if your ERP/System supports crystal reports in the browser like Sage whereby no viewer is needed. It wouldn't be suitable for companies not making use of databases or with little knowledge of such.

SAP Crystal Feature Ratings

Pixel Perfect reports
7
Customizable dashboards
Not Rated
Report Formatting Templates
10
Drill-down analysis
Not Rated
Formatting capabilities
8
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
5
Publish to Web
7
Publish to PDF
9
Report Versioning
8
Report Delivery Scheduling
Not Rated
Delivery to Remote Servers
Not Rated
Location Analytics / Geographic Visualization
1
Multi-User Support (named login)
1
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
Single Sign-On (SSO)
Not Rated
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
Javascript API
Not Rated
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated