Crystal Reports - Powerful business reporting tool
May 05, 2016

Crystal Reports - Powerful business reporting tool

Paul Jennings | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Crystal Reports

We have been using Crystal Reports for development of reports for over a decade. We use it to build reports into our database products such as EasyPay and Rock Loans. We also develop a wide range of payroll, HR, accounting and other management reports for businesses based in Gibraltar. It's a great tool for the easy development of WYSIWYG reports, which integrates with a wide range of data sources. We recommend it to all the businesses we work with.


  • Easy development of reports in a visual designer
  • Integrates with a wide range of data sources
  • Comprehensive range of features for building reports


  • Distribution of Crystal Reports runtime and installation files with your own software development is not always an easy/smooth process
  • SAP website is difficult to navigate for new information, support, product updates and related downloads
  • Infragistics .NET Controls
Crystal Reports has been established longer and has a larger user base with more comprehensive support materials. It supports a wide range of data sources and different scenarios. We have had little need to switch to a different reporting tool since we adopted it.
SAP Crystal Reports is very useful when you wish to roll out reports to an organisation, and provide "power users" with the ability to tailor or create their own reports. These users are able to create reports to address business needs with minimal programming knowledge.

SAP Crystal Feature Ratings

Pixel Perfect reports
Report Formatting Templates
Drill-down analysis
Formatting capabilities
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
Publish to PDF
Pre-built visualization formats (heatmaps, scatter plots etc.)
Location Analytics / Geographic Visualization
Predictive Analytics
Multi-User Support (named login)
Role-Based Security Model
Multiple Access Permission Levels (Create, Read, Delete)


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