SAP Crystal Reports - a better way to get personalized reports.
December 20, 2017

SAP Crystal Reports - a better way to get personalized reports.

Chandrabhan Singh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Software Version

SAP Crystal Reports

Overall Satisfaction with SAP Crystal

I found SAP Crystal Reports to be better in formatting. Inter-team functionality got a structured form of data sharing. There is an interactive UI also on the mobile version. I found it useful since it comes with huge handling capacity and with very simple functionality. SAP always does wonder with their products. It has a great foundation in technology.
  • Generally if we connect the SAP databases - it is good to have
  • Inter-team communication has improved a lot. With many structured ways of formats, it helped
  • There is an additional feature which is fine - scheduling
  • The authority of security lies with the developer, which is a drawback
  • Client Support needs improvement
  • The pricing of the server product is high
SAP has a very sophisticated environment. It is very good to provide interaction in between different teams. I work in communications and to interact with air traffic control there is a good amount of interaction when using SAP. What I feel is that if you have an SAP database, you should have no dual thoughts for SAP CR.
Crystal Reports gives you advantages in large teams with cross-team communication. With organizations needing a huge set of support features, Crystal Report takes the cake. The advanced formatting gives your documentation an edge. If you have a developer dedicated to CR, or you can afford a CR developer, then CR will be a very good tool for your company but with pricing and complexities, it won't be good.

SAP Crystal Feature Ratings

Pixel Perfect reports
6
Customizable dashboards
8
Report Formatting Templates
7
Formatting capabilities
9
Integration with R or other statistical packages
4
Report sharing and collaboration
8
Publish to Web
8
Publish to PDF
9
Report Versioning
6
Report Delivery Scheduling
9
Delivery to Remote Servers
8
Pre-built visualization formats (heatmaps, scatter plots etc.)
5
Location Analytics / Geographic Visualization
4
Predictive Analytics
5
Multi-User Support (named login)
5
Role-Based Security Model
4
Multiple Access Permission Levels (Create, Read, Delete)
4
Single Sign-On (SSO)
7
Responsive Design for Web Access
6
Dashboard / Report / Visualization Interactivity on Mobile
7
Themeable User Interface (UI)
5
Customizable Platform (Open Source)
6