SAP Crystal Reports - Best in formatting, sharing BI reports
December 19, 2017

SAP Crystal Reports - Best in formatting, sharing BI reports

Himanshu Singh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

SAP Crystal Reports

Overall Satisfaction with SAP Crystal

I use SAP Crystal reports for my BI Reporting tool. My organization is hugely data dependent. I needed a tool to support the reports and accurate data. In SAP Crystal Reports, I found a good product to use for my BI team. The support is very good, being a product from SAP. I enjoyed using it.
  • The support of SAP is hands down one of the best.
  • The easy report handling feature is good.
  • Being a SAP product, chances of getting an error is significantly lower.
  • It needs great expertise to properly operate this product.
  • Too many updates are not good for an average user.
  • There are many features that are too confusing.
Due to its bigger brand and excellent user support, it is better than many competitors. If you have huge organization support, then operating it will make your reporting system much better. Otherwise, you might need better employee support for operating it. Otherwise, the whole product is good to use and ranks one of the best among its competitors.
When your organization is huge and you need efficient reports with very well defined formats, and you do have an expert dedicated employee for handling this huge product. But, if you don't have enough resources, you will struggle operating it. Although SAP support is excellent, one needs an expert in all the functionalities.

SAP Crystal Feature Ratings

Pixel Perfect reports
7
Customizable dashboards
6
Report Formatting Templates
9
Formatting capabilities
9
Integration with R or other statistical packages
4
Report sharing and collaboration
8
Publish to Web
7
Publish to PDF
8
Report Versioning
9
Report Delivery Scheduling
8
Delivery to Remote Servers
7
Pre-built visualization formats (heatmaps, scatter plots etc.)
6
Location Analytics / Geographic Visualization
6
Predictive Analytics
5
Multi-User Support (named login)
7
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
6
Responsive Design for Web Access
5
Dashboard / Report / Visualization Interactivity on Mobile
5
Themeable User Interface (UI)
8