Item: SAP Customer Data Solutions
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

SAP Customer Data solutions is one of the best customer data management software I've used helps us to have personalized interactions and building relationships. SAP's Data accuracy is way ahead of its peers because of its cleansing and validation techniques. Which is a major factor for compliance with data protection regulations.

Pros and Cons

Personalization and segmentation
Support and Training
Performance

Pricing Transparency
Mobile Accessibility
Community and Knowledge sharing

Return on Investment

Improved Analysis of customer habits
Saving time and cost by determining the targeted market
Improving customer satisfaction

Reliability and Availability

It's a pretty great software with the least downtime I've seen so it's fine to say that in terms of availability it's better than anything I've used

Key Insights

Do you think SAP Customer Data Solutions delivers good value for the price?

Yes

Are you happy with SAP Customer Data Solutions's feature set?

Yes

Did SAP Customer Data Solutions live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Customer Data Solutions go as expected?

Yes

Would you buy SAP Customer Data Solutions again?

Yes

Other Software Used

Adobe Customer Journey Analytics

Likelihood to Recommend

Ut works extremely well when it comes to scalability and performance with its architecture but could yse some work in the speed of implementation by enhancing the speed and simplicity of the initial setup would be great as business look for quick integration with SAP into their existing systems. It could Also reduce downtime

Customer Engagement with SAP customer data solutions

Modules Used

Overall Satisfaction with SAP Customer Data Solutions