Best Customer Data Solution - SAP
December 13, 2021
Best Customer Data Solution - SAP
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- SAP Customer Identity and Access Management for B2B
- Customer Data Platform
Overall Satisfaction with SAP Customer Data Solutions (formerly Gigya)
SAP Customer Data Solutions is one of the most reliable tools to understand the true need of our customers. It surely helps to identify how to engage with customers more effectively. Currently, departments such as Marketing and Sales use this and it is a great success.
- Help bridging Online Offline Data gap
- Identifying customer needs
- More reachability towards customers
- Non compatibility with other applications in initial deployment
- More reachability to customers via online platforms
- Acquiring new customers and business
Do you think SAP Customer Data Solutions delivers good value for the price?
Yes
Are you happy with SAP Customer Data Solutions's feature set?
Yes
Did SAP Customer Data Solutions live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Customer Data Solutions go as expected?
I wasn't involved with the implementation phase
Would you buy SAP Customer Data Solutions again?
Yes