Item: SAP HANA Cloud
Rating: 8
Author: Verified User

Overall Satisfaction with SAP HANA Cloud

Use Cases and Deployment Scope

One feature that has been particularly beneficial for us is the machine learning capabilities. By automating some of our processes and improving the accuracy of our results, we've been able to improve our efficiency and productivity. The integration with other SAP products has made our operations much more streamlined and efficient. We can now easily access and share data across different departments, which has helped us collaborate more effectively and make better use of our resources.

Pros and Cons

Pros

Integration with other SAP products
Store and process large volumes of data
Enables informed decision making

Cons

Complexity of the interface
Lack of customization
Challenges with Data Integration

Return on Investment

Improved Data Management
Improved Customer Satisfaction
Raised efficiency due to automation

Alternatives Considered

SAP Analytics Cloud

One area where SAP HANA Cloud stood out for us is in its support for real-time analytics on live transactional data. As a business that relies on up-to-date information to make critical decisions, this capability was essential for us. We found that SAP Analytics Cloud was more geared towards historical data analysis, which wasn't as useful for our needs.

Support Rating

One specific example of how the support for SAP HANA Cloud impacted us is in our efforts to troubleshoot and resolve technical issues. Whenever we encountered an issue or had a question, the support team was quick to respond and provided us with clear and actionable guidance. This helped us avoid downtime and keep our analytics operations running smoothly.

Key Insights

Do you think SAP HANA Cloud delivers good value for the price?

Yes

Are you happy with SAP HANA Cloud's feature set?

Yes

Did SAP HANA Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP HANA Cloud go as expected?

Yes

Would you buy SAP HANA Cloud again?

Yes

Other Software Used

Miro, Azure DevOps Server, Azure Databricks

Likelihood to Recommend

While SAP HANA Cloud is designed to integrate with other SAP products, we've found that integrating data from non-SAP sources can be difficult and time-consuming. This has made it challenging for us to get a complete view of our data across all of our systems. Specifically, I would like to see more customization options, a simpler user interface, and better integration with non-SAP systems.

Comments

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"Efficient Real-Time Analytics with SAP HANA Cloud: Our Team's Experience and Feedback"

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