Here's Your CRM package - SAP HANA.
January 05, 2024

Here's Your CRM package - SAP HANA.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

SAP HANA Cloud

Overall Satisfaction with SAP HANA Cloud

Our use case list on SAP HANA is vast, including our asset maintenance and infrastructure, predominantly on customer management and internal team planning.

Pros

  • Customer Relationship.
  • Asset Maintenance.
  • Team Planning.

Cons

  • Infrastructure
  • Budgeting
  • IT Operations.
  • Building customers.
  • IT Maintenance.
  • IT infrastructure.
We are able to fetch report on CRM, tackle and maintain score cards. Take feedback and improvise a lot from customer notes. Turn around numbers are estimated.
Continuous feedback and reporting. To some extent on budgeting. Planning in certain areas.
We have not much explored on Operations.
Ease of use, real time storage and update.
Timely and Instant resolution, follow up until full customer satisfaction.

Do you think SAP HANA Cloud delivers good value for the price?

Yes

Are you happy with SAP HANA Cloud's feature set?

Yes

Did SAP HANA Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP HANA Cloud go as expected?

Yes

Would you buy SAP HANA Cloud again?

Yes

CRM has been top and well suited situation for our team. We are able to maintain good relationships with customer, track them well and enable continuous rapport.

Comments

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