SAP is a Success
October 20, 2023
SAP is a Success
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SAP Service Cloud
We use SAP to supply a cloud based learning management system in support of a government program. The purpose is to support the training of the 1800 Medicare and Affordabke care act federally facilitated marketplace contact centers
- Learning Management System
- Training
- Cloud
- Layout
- Design
- Controls
- Reduced Resolution time
- cost savings
- customer satisfaction
We saw an improvement when we implemented the cloud support! It was originally not needed until we had a scope change! overall happy with capabilities
We are not aware of other sources or competitors for SAP Service Cloud
Do you think SAP Service Cloud delivers good value for the price?
Yes
Are you happy with SAP Service Cloud's feature set?
Yes
Did SAP Service Cloud live up to sales and marketing promises?
Yes
Did implementation of SAP Service Cloud go as expected?
Yes
Would you buy SAP Service Cloud again?
Yes