SAP SuccessFactors works for us
October 03, 2023

SAP SuccessFactors works for us

Cherilyn Nobleza | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Recruiting
  • Performance Management
  • Learning

Overall Satisfaction with SAP SuccessFactors

U of T implemented SAP SuccessFactors in 2018, replacing disparate recruitment, learning, and performance solutions. The user experience using multiple solutions was fragmented, and data transfers were time consuming and minimized the ability to have an integrated, comprehensive, employee experience.

SAP SuccessFactors recruitment, learning, and performance were implemented concurrently in 2018, with U of T working towards the implementation of Employee Central. The three modules are used across the enterprise, with a particular emphasis on appointed employees, numbering upwards of 12,000.

Pros

  • Streamlines the screening process by providing a carousel
  • Integrates with learning modules so a full picture of the employee training and development experience is possible
  • Provides an intuitive user interface

Cons

  • Performance module - the request for additional feedback from colleagues is fragmented; allowing the form to only be sent to one commentator at a time results in delays in obtaining feedback from multiple individuals
  • It has helped us eliminate duplicate workflows resulting from disparate software solutions
SAP SuccessFactors can integrate with non-SAP software solutions, although the number of fields can be limited in terms of data transfer.
Implementation was incredibly intensive, as we had concurrently undertaken to implement ServiceNow for HR for the first time.
U of T is a long-time SAP client, and shifting to a non-SAP product would have been very difficult for our community.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors is well suited to an environment where there is a 1:1 employee to position relationship. At the University, we have shared positions for casual employees, which limits the ability workflow, streamline, and improve user experience.

SAP SuccessFactors HCM Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
8.8
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
8
Performance tracking
9
8.4
Job Requisition Management
9
Company Website Posting
8
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8

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