SAP SuccessFactors HCM Review
Updated July 22, 2025

SAP SuccessFactors HCM Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Central Payroll
  • Employee Central
  • Performance Management
  • Compensation Management
  • Succession and Development

Overall Satisfaction with SAP SuccessFactors HCM

Our core HR, payroll and pmgm system. Our main issues are implementation standardisation across all our markets and aligning compliance and still having localised capabilities. Another issue we have is project length and the length of the change process when implementing standardisation across markets. Overall our scope of markets is across Europe

Pros

  • Essential modules that are easy to understand
  • Admin roles are made easier
  • Customisable functionalities are essential and beneficial

Cons

  • Some of the training material could be slightly more interactive
  • Looking forward to seeing more languages added to functionalities particularly in the Adriatic’s region
  • Definitely a lot, an essential core of our business
Usability is great especially for onboarding and new starters and also also the support and service levels from SAP are great
Yes it is a really exciting opportunity the only difficulty would be change management but I think it would be fantastic transformation. Particularly for me in the pdp process for both managers and employees
Great service from SAP and fantastic functionality

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

In a multinational company it allows smooth implementation to new markets and a lot easier, love the function of the global template also. In terms of situations where it is less appropriate, perhaps for some other HR requirements in the hiring process of background checks and employment checks is all I can think of.

SAP SuccessFactors HCM Feature Ratings

9.4
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
8.1
Pay calculation
10
Support for external payroll vendors
5
Off-cycle/On-Demand payment
7
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
8.4
View and generate pay and benefit information
9
Update personal information
10
View job history
8
View company policy documentation
7
Employee recognition
8
Asset Management ()
Not Rated
9.0
Report builder
8
Pre-built reports
10
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
8.2
Performance plans
9
Performance improvement plans
8
Review status tracking
8
Review reminders
7
Multiple review frequency
9
8.3
Create succession plans/pools
9
Candidate ranking
7
Candidate search
9
Candidate development
8
9.5
New hire portal
10
Manager tracking tools
9
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
8.6
Job Requisition Management
6
Company Website Posting
9
Publish to Social Media
8
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
10

SAP Services

Professional Consulting Services - We have used consulting services to implement IAS
Implementation of IAS for SAP IBP and SF
Really good and smooth had a very patient and intelligent consultant
Saw the change through and through with us even went to our internal company change boards with us to help explain the technical stuff
Because of the great service provided to us by the consultant and the ease of implementation
Excellent service and SAP still supporting post implementation

Using SAP SuccessFactors HCM

3000 - All
50 - HIRIS, data analysts, business analysts
  • Functionalities
  • Scope of use
  • Cost
  • Global template
  • Customisable features
  • Integrations
  • New AI capabilities
  • Adding new modules
  • Any other security updates such as IAS
No reason to change

Upgrading SAP SuccessFactors HCM

Professional Consulting Services - We have used consulting services to implement IAS

Comments

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