SAP SuccessFactors HCM is the best in the market
October 09, 2025

SAP SuccessFactors HCM is the best in the market

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP SuccessFactors HCM

Talent Management: Performance Evaluations and Professional Development. Also the main entry point and single point for truth for Joiners-Movers-Leavers processes, including "HR Triggers"

Pros

  • Talent Management
  • Hiring (JML process)
  • Integration with other SAP products
  • Good example of a SAP cloud solution / product

Cons

  • Pricing
  • Ease of implementation and deployment
  • Job profiles integration with all the rest: skills and knowledge, evaluations and career plans (professional development)
  • Saving time and therefore costs
  • Visibility to Managers and user experience for employees
Because it is one of the best or the best products in the market in this area.
Market salaries and comparison and reporting.
Managers reviews and conversations with employees being supported by AI.
As I said before it is market leader, it has very extensive functionality and it is the one that best integrates with other SAP landscape.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Not sure

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP SuccessFactors HCM go as expected?

I wasn't involved with the implementation phase

Would you buy SAP SuccessFactors HCM again?

Yes

In general for a SAP landscape is a very good product for all HCM and specifically JML processes. For non-SAP users, it could be a good solution for Talent Management: Performance Evaluations and Professional Development, but it would be more expensive and with less value added in comparison to having all HR relevant processes covered with one single solution.

SAP SuccessFactors HCM Feature Ratings

7.7
Employee demographic data
9
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
7.6
Pay calculation
8
Support for external payroll vendors
7
Off-cycle/On-Demand payment
7
Benefit plan administration
8
Salary revision and increment management
8
7.0
Approval workflow
7
8.3
Update personal information
9
View job history
8
View company policy documentation
8
Employee recognition
8
Asset Management ()
Not Rated
7.7
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
9
Performance improvement plans
9
Review status tracking
9
Review reminders
9
Multiple review frequency
9
Succession Planning ()
Not Rated
8.5
New hire portal
9
Manager tracking tools
8
9.0
Corporate goal setting
9
Individual goal setting
9
Performance tracking
9
Recruiting / ATS ()
Not Rated

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