How you evaluate Sauce Labs
June 13, 2018

How you evaluate Sauce Labs

Yao Di | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sauce Labs

We are using Sauce Labs to execute our automation scripts in parallel, and it's being used by the QA department for the moment. It gave us the flexibility to shorten our automation suites' execution time from 6 hours to 30 minutes. And we do not need to maintain those VM machines we are using, which saves a lot of time/resources as well.
  • They recorded the execution videos and you could play back and check the failure in time
  • Their help desk and customer support team are very helpful, always ready to answer any questions/issues you have while using their product
  • It's very easy to integrate Sauce Labs to almost very CI tools you are using
  • If you are using Selenium as the main automation tool in your organization, their VMs might not support the latest Selenium3 code
  • It's not that easy for debugging failures on Sauce Labs side, though all the test scripts are passing through our local machine
The services Sauce Labs provided are really outstanding, and they gave us really competitive prices with some additional features in the package.
Their customer support team is very professional and prompt to answer the questions you have while using their product, and the on-boarding process is very smooth. But their feature release sometimes broke our automation scripts, though the scripts were passing in our local machine.