Scale and the SMB Sector
December 18, 2017
Scale and the SMB Sector
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Scale Computing HC3
We run 75 virtualized client and server systems across a 4 node cluster, which serves the entire organization. This encompasses our: Active Directory and Exchange stack, virtualized desktop infrastructure, and our production order injection, processing, and rendering systems. The Scale cluster provides simplified management of the virtual machines, and the Scale team provides a strong support infrastructure for the software and hardware.
- Single pane of glass management console with the ability to 'Tag' virtual machines into separate groups for organization, making it easy to view resource utilization and VM state. Additionally, direct in-browser remote control without the use of a third party plugin makes direct control seamless.
- Quick and easy cloning of virtual machines makes life easier, providing the ability to maintain a single master template for a given class of system.
- Moving a VM from one node to another is as simple as clicking Move, then selecting the target node. Because of the way Scale backend the storage for their VMs, all migrations are Live.
- Support reps are very friendly, and are available at varied hours of the day, thus not limiting you to a 9-5 window if there is a problem.
- On high memory nodes, the current view pane does not provide an easy means by which to view a detailed list of VMs on a given node. I'd love to see an additional view which provides detailed list of VMs per node, or something on the VM 'card' itself with the host node information.
- I'd like to see the ability to control how many replica copies of data are stored on a given cluster. The ability to configure the environment so that every node has a copy of every VM's data is something that I feel would be beneficial if you have the storage.
- Scale currently lack a comprehensive in-built backup solution which can communicate with external storage. The snapshot system is good, but the ability to configure an external storage point for redundancy would be appreciated.
Some of the applications we run on our cluster include:
- Industry specific production software which injects, processes, and renders order data for output purposes
- Internally developed middleware for CRM, order management, billing, and reporting purposes
- Point of Sale, inventory management, and financial accounting software
- Auto-printing software for dynamically generated order packing slips
- Mail, instant messaging, and patch management servers
- Webservers
- System uptime has significantly improved after we migrated off of our old virtualization platform, in part due to VM migration times with the ability to Live Migrate, and in part due to the replacement of aging hardware.
- Management and support time is greatly reduced.