Overall Satisfaction with ScreenConnect
Quick management of all of our POS terminals, having the ability to interact with users. Remote command line is very nice, make quick work quicker.
- Central web interface is nice
- User and machine management is very detailed and many options for security
- Video quality is good, but seems to lag for me more so than other options, TeamViewer specifically was much smoother.
- I feel like there should be a display driver like some other remote have to clean up the lag and quality
- Would love a non-web based app to run.
- Plan is cost effective compared to others.
- Not having to literally hold someones hand? It's remote support, the ROI is easily worth it.
Replaced TeamViewer. Pricing is just as good, and you don't have to worry about your account getting hacked is a plus... Outside of not having an stand alone program to manage computers (you have to use the web interface) it works just as well and better.