Overall Satisfaction with ScreenConnect
ITSN uses ScreenConnect to assist users that are not part of our corporate network. It simplifies support by providing remote access vs. telephone support. Support call time dropped dramatically while increasing customer satisfaction.
- SImple
- Quick
- Cost effective
- ScreenConnect has helped my business be more efficient and cost effective - allowing our work from home employees more time to do what they want - while keeping productivity up.
- Always happy when things get cheaper
- Increased efficiency of technicians through support for multiple sessions
- Efficiency gained through fast connection time and remote session speed
- Overall software cost