Miva

Miva is the backend sales platform for our websites. They provide a very modern front end for our retail and wholesale customers as well as many integrations to automate our processes. One of their key strengths is customer support, so I've had a great experience working with them and our outside development team addressing our specific needs and functions. If they don't already have a module you can add on, they can either build it, or there are many outside development teams who can tackle the problem for you. The support staff at Miva are incredibly knowledgeable and US based, so an answer is always delivered in a timely manner, and probably with deeper insight than you'd ever expect! Miva works with their customers at such a personal level that I feel comfortable reaching out to any number of people at their company from the CEO all the way down and can expect a human response!

We use Miva to drive our eCommerce engine for our B2B operations. We have used it to bring our ERP system to our customers in a way they can interact with that is familiar and comfortable. Miva has been a groundbreaking change to how we are able to do business. We have many business units, each working with distributors or agencies in different ways, on top of a large support staff that manages orders. Since we have so many locations and different workflows, we needed something that was flexible. We evaluated many solutions when looking for a platform that could scale with us, and Miva was the clear choice and winner. One of the main drivers of that was the ultimate ability to customize the platform to work for our business and scale. You can adjust and edit all facets of the customer experience and a large number of the backend connections that just wasn't an option in many other platforms. Offering customized products to a different customer base was another headache that we were able to solve easily with Miva. Miva supplied us with the necessary toolset to create great websites.

I'm a software engineer, not a merchant. I've been working with Miva for more than 20 years. My specialty is writing plug-in modules that customize the store's behavior. Miva Merchant is extremely versatile and flexible. It's quite powerful and easy to use out of the box, but modules can do anything you can imagine to enhance your site and streamline your workflow. A module can change the way your products are displayed, provide special fees or discounts, and modify shipping costs. It can connect to other servers to upload or download data, so you don't have to do it by hand. I'm not aware of any other e-commerce package that can beat Miva in this. The company is big enough to be stable and reliable, but small enough that they treat customers like real human beings. They have some very smart people in charge, and the top executives even answer my emails personally (although I'm careful not to abuse the privilege). There's also an active user community, and a set of Web forums where experienced users answer questions for newbies. The company also participates in these.

I'm not your typical "tech-savvy" online retailer, so you're going to want to read this review. I'm the target audience for Wix and Shopify, and I have chosen not to use them. This is why: Our company has used Miva Merchant for our online retail presence for over 20 years. It's easy to use, especially considering my degrees are in psychology and absolutely nothing to do with tech. Their tech support is insanely good compared to other companies. They answer all of my questions, even the dumb ones. And there a lot of dumb ones. I need the versatility of Miva Merchant for the look and feel of the website almost daily. I have a very rudimentary "web" background from the 90's-early 2000s when my parents owned the company. Since I've only recently re-entered this company when my parents retired, I'm way behind the curve on what I can do (but I am constantly learning). This is where Miva Merchant really shines for me. I want to be more independent with caring for the upkeep of the website. Miva Merchant has tons of guides on using their platform, but the engineers and techs at Miva Merchant are willing to help and have made my experience jumping back into online retail a breeze. To be honest, I've looked at other platforms like Shopify Plus and Wix. It's just not what we need. We have so many product lines and recently added a wholesale line. I need a platform that's tailor-made for retail and this works for our small business. We're about to completely overhaul the look and feel of the website and I wouldn't want to be anywhere else when this happens. If I had to pinpoint one aspect of why I have chosen to stay with Miva Merchant, it's customer service. They don't farm it out. I can call or email 24/7 and I get immediate service. I never call them and get a foreign company with impersonal, handbook-driven customer service. I will emphasize that point especially if you are 1) new to online retail or 2) upsizing your online presence.

Miva Merchant gave us the possibility to have a functional website, a website that is under our control, and a user-friendly website. All those were problems that now are in the past.

We have been using Miva for 10+ years. We run a company that sells building and maintenance supplies to the self-storage industry nationwide. Miva was initially recommended to us by a developer who did custom programming. It took us a while to get our footing and the product seemed complex at first because of our specialized needs. Over the years a few things happened: We became more comfortable with the product, Miva continuously rolled out refinements and we came to appreciate that a lot of what seemed like complexity was really a very robust and capable system that allows for significant customization. We looked at leaving Miva early on, but are glad we stayed. Most stores will find Miva just what they need right out of the box. Others, like us, may use Miva's built-in scripting language, pay for some custom development, or use one of the many free or paid modules to customize the product further. We have found the forums, support staff, online documentation, and Miva's own and 3rd party developers to be exceptional. Some people gripe about the price - we did too- but after reviewing many of the other options in our case we would pay the same or more, for a lot less.

We left Miva for Shopify in September 2021. We used Miva for almost four years. But it became too costly compared to alternatives like Big Commerce and Shopify, and they've really fallen behind as a platform. Shopify has many more features, is much easier to use, and costs us 1/3rd the monthly rate we were paying Miva.

Miva Merchant ecommerce design and development is at the core of our organization. We try to solve any ecommerce pain points our clients may experience. The Miva Merchant platform is extremely flexible and open to customization without the ability of the end-user breaking pertinent functionality.

I use Miva Merchant as an ecommerce solution for my clients. Miva Merchant is easily capable of handling everything from smaller stores/individual sales to large and enterprise level businesses. The design is fully customizable in Miva, so I can implement my own or others' custom designs into a store and also adjust the code for SEO, google snippets, etc. Miva is extremely secure and passes all PCI/PDA-SS requirements which is extremely important. Miva is fully compatible with a number of popular third-party services like PayPal, Power Reviews, Shipworks, Authorize.net, etc and can be easily integrated with others.

We use MIVA Merchant as our platform of choice for developing both online catalog and eCommerce project for clients. While we might consider WordPress for clients with a very small inventory, MIVA is the only other platform we use. The ongoing development of the platform, responsive MIVA support and the active community of developers make this a very good choice for us.

We used Miva Merchant to build e-commerce websites for clients. We worked with small businesses and individuals on their e-commerce needs. The manager of our company had decided that Miva Merchant would be the best, most secure, e-commerce site to use.

Established retail company launched an online store with Miva Merchant over 5 years ago. Early on it was a very suitable platform and met our needs well, particularly its somewhat unique versatility. However, things have been in steady decline for some time. Their hosting was incredibly unreliable and lacked critical management features for no good reason. What you get initially with Miva is really only the shell of a proper online store. Things have gradually gotten better in regard to the features included, but companies who've been on the platform for years and paid for third-party modules and specialized development work receive no benefit. They're consistently about three years behind the pack compared to other major eCommerce platforms and have recently resorted to questionable tactics to increase the revenue they derive from people who use their system. I do feel some online merchants with highly specialized needs could find the customization options offered by Miva compelling, but the start up and ongoing costs for a real storefront are quite severe and lack many useful features compared to other more popular store systems.

We are an independent Miva Merchant support organization that helps clients leverage the power of the Miva Merchant e-commerce platform. Our own Web site uses the Miva Merchant system as it's shopping cart system so we are drinking our own kool-aide as well. Ten years in this community we have seen Miva Corporation and the Merchant product and selection of features and service grow substantially. Most of our clients are looking for full featured e-commerce systems that are more open than something like IBM WebSphere Commerce Server and at a greatly redued cost. Miva Corporation's Merchant application fits our clients functional requirements at a very affordable price point.

Over the years, I have created several websites for clients using MIVA Merchant. It has been used to create an online storefront. The software is quite powerful and includes many options. I like to use it for clients who need more than just a basic online storefront.

I currently offer E-Commerce consulting, marketing, and management services for a broad range of online companies most of which are using Miva Merchant as their shopping cart platform. The online stores I work with are offering anywhere from 20 to 180,000 products online. The shopping cart is primarily used to merchandise products and as a CMS system.Some of the more challenging issues my clients face are work arounds for MAP Pricing (Minimum Advertised Pricing), integrating in-house POS systems with Miva to manage inventory, and integrating live LTL freight rates directly into the shopping cart. All of these feats can be achieve but may require you to think outside of the box. The good thing about Miva is that you are only limited by your imagination as far as what you can do with the platform.

We don’t actually use MIVA Merchant at our organization but recommend it to our clients. Miva Merchant is a good choice because of its flexibility, cost effectiveness and its other features. Manufacturing Solutions Center is a service provider for the small to medium manufacturers. We work to help solve problems and test products. Ecommerce is one of the services we provide.

We use Miva Merchant for ourselves and use it for our clients. The only drawback as a reseller is the cost is prohibitive to host outside of Miva Merchant's own hosting solution.

Many of our customers use Miva Merchant. We develop software that integrates with the shopping cart, and we also implement websites who use Miva, either for the entire site or in conjunction with other packages. Miva provides a great balance between ease of use and ability to customize.

We use Miva Merchant on all of our sites (4-5 at any time). Miva Merchant is highly configurable and easy to use. There has never been an issue we could not overcome - from security to SEO. Additionally, we have put it to the load test - having been featured on the Dr. Oz show twice, it handled all traffic with no issues whatsoever. We also installed it on a cloud setup with multiple load balancers and virtual servers - and no hiccup whatsoever.

Prior to using Miva Merchant, the organization was lacking an ecommerce website. Miva aided with wireframe design, strategy, implementation, launch and support.

Miva Merchant is a complete, powerful, and fully featured eCommerce platform. Using Miva, we built a unique online store and managed over 1000 products. Customers could place orders along with gifting and shipping instructions. They could create accounts, and track the orders. Miva integrated nicely with our order management and inventory system (Stone Edge Order Management)

Miva 5.5 (the current version) comes with a number of standard templates, or you can create your own. Because Miva has been so widely used for so long (it was one of the very first eCommerce platforms) there is a large community of developers who can create custom templates to give your store a unique look and feel.