Item: Sendoso
Rating: 10
Author: Kevin Kiernan

Overall Satisfaction with Sendoso

Use Cases and Deployment Scope

Sendoso is used by our entire sales org to help set appointments, buy lunch or coffee for appointments, and to send gift cards or gifts to customers as welcome packages. It helps add value to potential and current customers who take their valuable time to listen to our sales pitch. It's a great way to warm up leads and basically put a cherry on top of closed deals.

Pros and Cons

Pros

Being able to provide coffee or lunch for demos is great.
Having Amazon as a choice for welcome gifts is awesome.

Cons

Sometimes the turn around time on physical gifts makes it less likely to use.
More price options for some gift cards.

Return on Investment

I'm not sure how many people bought our product specifically because of Sendoso, but it doesn't hurt at all.

Alternatives Considered

Sendoso is the only one I've ever used.

Support Rating

I haven't had any issues at all with Sendoso so it's probably N/A.

Key Insights

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sendoso go as expected?

I wasn't involved with the implementation phase

Would you buy Sendoso again?

Yes

Other Software Used

Outreach, ZoomInfo, Adobe Acrobat DC

Likelihood to Recommend

It's great for sending a Starbucks gift card to provide coffee for a morning meeting. Also, lunch for afternoon meetings is great. It's nice being able to send a thank you gift from Amazon at the end of a sale.

Comments

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Buttering up sales leads with Sendoso