Item: Sendoso
Rating: 10
Author: Verified User

Overall Satisfaction with Sendoso

Use Cases and Deployment Scope

We used Sendoso company-wide, mostly through our Sales, Marketing and Customer Success teams. It offers an easy way to connect with customers on a more personal level at scale. Our team would use Sendoso to send personalized handwritten notes celebrating achievements and as a creative way to engage with otherwise disengaged clients/prospects.

Pros and Cons

Pros

Personalization with hand written notes.
The ability to choose from multiple retailers.

Cons

Speed of items being shipped.

Return on Investment

I was able to connect with many disengaged customers as well as start off new relationships with an extremely positive first impression.

Support Rating

I never had any reason to reach out to Sendoso Support so that's a win in my book!

Key Insights

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

Yes

Did implementation of Sendoso go as expected?

Yes

Would you buy Sendoso again?

Yes

Other Software Used

Slack, Evernote, Okta Workforce Identity

Likelihood to Recommend

Sendoso was used by our entire team to further engage with our customers. We could send company-branded swag or specific items based on personal preferences. It was an easy way to grab attention and make our customers feel valued outside of just receiving basic swag (pens, etc.) at conferences.

Comments

Please log in to join the conversation

Sendoso for the win!