Sendoso sales user review | TrustRadius

Use Cases and Deployment Scope

Our sales team uses it to send items to prospects and customers.

Pros and Cons

An easy interface.
A kind and competent customer success team.

Tips on best practices.
Themes for holidays or events.

Return on Investment

Positive: Customers are happy to receive items.
Negative: it costs money for no obvious quantifiable return.

Support Rating

10

I've only had helpful, positive interactions with the Sendoso support team.

Key Insights

Do you think Sendoso delivers good value for the price?

No

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sendoso go as expected?

I wasn't involved with the implementation phase

Would you buy Sendoso again?

No

Other Software Used

Salesforce Commerce Cloud, Atlassian Confluence, Google Drive

Likelihood to Recommend

Sendoso is great for its purpose, but I personally do not have a huge need for sending items to my customers. I have not felt that value much.