No Frills review
September 13, 2018
No Frills review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ServiceChannel
We use ServiceChannel for all of our facilities, both retail and corporate. It is our main database/CMMS for work order placement, dispatch, and record keeping.
- Communication is transparent. As long as the notes are updated, all users along the chain of command can view and have full knowledge of issues/resolution.
- Ease of access for all teams
- Provides an excellent resource for work history helping reduce costs down the line based on record keeping of warranties etc
- I know vendors get a tool that is not as functional when they can't see what I see, it's hard.
- It would help if you could use coding i.e bold text, paragraph breaks etc. in the notes
- I do not have access to this info, out of my scope.
Big sky (now owned by SC), facility source.