Solid Software
April 21, 2017

Solid Software

Jessica Lee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with SharpSpring

I first emailed SharpSpring and within 12 hours had an email confirming a demo, a call before my initial walk-through and was updated regularly throughout the entire sales process. Our rep was able to handle our questions and pushback graciously. Now that we're in the system, it's answering questions about our leads, the life of our clients and how our internal team is communicating with clients all in one easy-to-use dashboard. We're very happy with SharpSpring and their team.
  • Marketing Automation
  • Fast and friendly support
  • Lead
  • Clearer On-Boarding Communication
  • More "how to sell" sharpspring resources for agencies
Both HubSpot and Microsoft's ClickDimensions are outrageously expensive for their clumsy functionality. SharpSpring offers more features, easier to manage tools, a reseller program that makes sense for agencies and at a much more affordable rate. I've been very happy with their customer service as well. HubSpot's abrupt and often poorly thought out releases made it challenging to keep up or manage the system well.
We're a growing agency that is both serving large-scale, custom clients and working with many small businesses. We've found that SharpSpring is useful for both our internal support, sales and client management as well as a resource that is sold to our custom clients. It is helpful for us to see the full view of our work being done by our fulfilment teams.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Event/webinar marketing
10
Social profile integration
10
Dashboards
10
Standard reports
10
Custom reports
10
API
10
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
10