Item: Constant Contact Lead Gen & CRM
Rating: 10
Author: Andreas Schleich

Use Cases and Deployment Scope

We use Sharpspring across our organization from Marketing to Sales to Customer Service. The marketing automation and CRM is a fantastic tool for all these departments and helps to generate, nurture and close leads. All of the information collected during the marketing & sales process is being utilized by our customer service department, allowing us to deliver on what we promised. Our sales team has access to all our client's communications, making it a breeze to offer additional or alternative solutions that our clients may benefit from. A win-win-win.

Pros and Cons

Marketing Automation
CRM
Lead Scoring and Nurturing

More Integrations & APIs

Return on Investment

Great ROI
Easy to Implement
Easy to Use

Alternatives Considered

Act-On Software

Act-On is a good tool but way too expensive in comparison to SharpSpring. Shaprspring offers all the features of Act-On at a fraction of the cost. Also, Act-On's customer support is no match for that of SharpSpring. We used Act-On for 3 years but they continued to increase their prices without adding any functionality that was of benefit to us.

Other Software Used

Proposify, Google Analytics, Asana

Likelihood to Recommend

Great for small to medium-sized businesses that want to utilize marketing automation and align sales efforts around their marketing efforts. Best in class value. Not ideal for larger or enterprise companies or organizations that 'only' want to push out emails without needing intelligence or follow-ups for or by sales teams.

SMBs: Best in class value for marketing automation & CRM

Overall Satisfaction with SharpSpring