Good tool for the cost
Updated October 25, 2019

Good tool for the cost

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

SharpSpring is used within the Sales and Marketing departments. We track new business and use it as a CRM.

Pros

  • SharpSpring is powerful and cost effective.
  • Great for a small sales team.
  • Forms are easy to implement.

Cons

  • Lead scoring and life of the lead are not reliable.
  • Drip campaigns should be behavior based. Currently, email opens aren't used as triggers.
  • If any plugs are installed you cannot edit in your main browser.
  • Helps us track sales activity.
  • Pipeline reporting is good.
  • Contact data base is important.
Sharpspring gets us most of the way there for a fraction of the cost compared to the big players.
SharpSpring is great for a small team who is just beginning to implement email marketing. The cost is great and the tool does not require a ton of upfront set up. Sharpspring is not ideal for an enterprise or an ABM strategy.

Constant Contact Lead Gen & CRM Feature Ratings

5.2
WYSIWYG email editor
4
Dynamic content
7
Ability to test dynamic content
1
Landing pages
7
A/B testing
5
Mobile optimization
9
Email deliverability reporting
1
List management
9
Triggered drip sequences
4
6.3
Lead nurturing automation
3
Lead scoring and grading
8
Data quality management
8
Automated sales alerts and tasks
6
Campaign Management ()
Not Rated
6.0
Social profile integration
6
5.0
Dashboards
5
Standard reports
5
Custom reports
5
5.5
API
5
Role-based workflow & approvals
8
Customizability
5
Integration with Salesforce.com
4
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

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