Strongly Recommended!
February 12, 2020

Strongly Recommended!

Jared Beasley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

We are segmenting users based on form fills and smaller campaigns. The Smart Mails allow us to turn out SDK license keys in a matter of 30 seconds or less rather than the 24 hour turnaround time, plus we can engage with customers at the same time! We are deploying organization-wide with an approximate daily user count of 10-15.

Pros

  • Open API.
  • Easy set-up.
  • Higher quality leads.
  • Faster lead response.
SharpSpring crushes other MA/CRM platforms. Cost, features, and mainly TEAM. They are an amazing group and keep a finger on the pulse of their clients. Many other platforms are interested in only locking you in for a 1+ year contract and letting discounts fall away until you are stuck paying for a 20,000€/ year system that's unused and just kept around because "we've always done it this way".
All departments have a place in SharpSpring. Our marketing team can easily store and deploy content, meanwhile, our sales team can draw upon that content and monitor real-time behavior of hot clients. As a startup, our performance is so critical and investor reports and constantly needing data to back it up. With the reporting tool, we can easily turn these around and even schedule them to be sent on a monthly basis. Our DevOps and Infrastructure teams were easily able to integrate with the current stack (Wordpress, WP Themes, and Contact Form7) and I was able to easily sink up to our Zendesk integration and continue processing tickets created by form on the website. The integration and onboarding team at SharpSpring has been absolutely fantastic and accommodating to our schedules. I strongly recommend anyone to give this platform a chance.

Constant Contact Lead Gen & CRM Feature Ratings

10.0
WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
10.0
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
10.0
Calendaring
10
Event/webinar marketing
10
10.0
Social sharing and campaigns
10
Social profile integration
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
10.0
API
10
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
10
Integration with SugarCRM
10

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