Overall Satisfaction with SharpSpring
SharpSpring is currently the marketing and communications management system for our company. I made the decision to implement it when I decided that my marketing strategy would be 100% digital-based. Then came the pandemic, the coronavirus, and as if it had intuited it, SharpSpring became the engine of the new way of interacting with our customers.
- Email marketing
- Chatbot
- Customer journey for clients and leads
- Internal automations (collaborator birthdays and notifications for internal marketing)
- You must have the advice of the SharpSpring team--it is not so intuitive, but they are the best at accompanying the client.
- There may be more content available to explain processes (e.g., how to make an automated webinar--communications and different stages--in a video).
- They could be more available to other APIs, for example Typeform.
- We get to know our clients better by doing things internally, without agencies (not sure how to quantify that)
- We reduce the investment of other systems
- We reduce spending on design
- We deliver leads every week to each business area--they want us more and more.
I didn't use it, but it was among my options. Undoubtedly because of the costs, and because different tools had to be integrated, I decided to discard it. In addition, from the IT area they have been working with Salesforce for years. Since it was not profitable to integrate the Salesforce marketing module, SharpSpring became my best value for money and integration.
Do you think Constant Contact Lead Gen & CRM delivers good value for the price?
Yes
Are you happy with Constant Contact Lead Gen & CRM's feature set?
Yes
Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?
Yes
Did implementation of Constant Contact Lead Gen & CRM go as expected?
Yes
Would you buy Constant Contact Lead Gen & CRM again?
Yes