Great sales automation platform that is intuitive and powerful
July 08, 2021

Great sales automation platform that is intuitive and powerful

Kaila Troia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

SharpSpring is being used across the organization. It addresses customer management, customer retention, social posting, increased customer touch points and sales/ project management. It has increased productivity and sales within our organization.

Pros

  • Crm, with custom fields that can be customized per organization
  • Sales pipelines, which lets you track an opportunity along the sales process. Can implement automation with tasks creation, emails to prospect and notifications
  • Email marketing with easy to use email builder. Campaigns can be sent out manually or automatically. Can also be used for templated emails to send to contacts.

Cons

  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
  • Provided a larger ticket item to resell that is beneficial for them to implement.
  • The commitment is a hard selling point
  • Was able to streamline our sales and marketing procedures

Do you think SharpSpring (discontinued) delivers good value for the price?

Yes

Are you happy with SharpSpring (discontinued)'s feature set?

Yes

Did SharpSpring (discontinued) live up to sales and marketing promises?

Yes

Did implementation of SharpSpring (discontinued) go as expected?

Yes

Would you buy SharpSpring (discontinued) again?

Yes

SharpSpring would work really well with a team of salespeople because tasks can be assigned to each user of the system. The sales pipelines gives a visual of where prospects are in the sales process. SharpSpring is less appropriate when sales is not a large part of the organization or not every user is up for using the system.

SharpSpring (discontinued) Feature Ratings

9.3
WYSIWYG email editor
9
Dynamic content
9
Landing pages
8
A/B testing
9
Mobile optimization
9
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
9.5
Lead nurturing automation
10
Lead scoring and grading
8
Data quality management
10
Automated sales alerts and tasks
10
10.0
Calendaring
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
8.0
API
7
Role-based workflow & approvals
8
Customizability
9
CRM Project Management ()
Not Rated

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