Overall Satisfaction with ShipStation
Shipstation is used by our shipping department. Shipstation allows us to update our API Brightpearl with tracking information which in turn updates our selling channels.
- Immediate tracking information provided to customers.
- Ability to create manual shipments.
- Allows us to compare pricing for UPS versus USPS.
- Creating End of Day reports can sometimes be an issue if there is a holiday that only affects my state and Shipstation does not change setting on their end in a timely fashion.
- I occasionally have a problem importing new SKUs and having all the settings updated correctly.
- The positive impact Shipstation has had is to provide tracking information to customers with no manual intervention. The less manual intervention, the more we save on labor costs.