If you're deciding on Shipworks and ShipStation read this!
March 23, 2017
If you're deciding on Shipworks and ShipStation read this!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ShipStation
We use ShipStation for all our package shipments. ShipStation connects with BrightPearl seamlessly so all orders are updated in real time which is key for our Customer Support personnel.
- Easy to set up and implement.
- Easy to create box sizes that are commonly used by the warehouse/shipping department.
- Customer support is always there to help.
- Strong integration with BrightPearl.
- It'd be great to see Freight on ShipStation, especially ones like FedEx or UPS.
- It would be great if items aren't actually shipped out of ShipStation to not count against the quota. For instance if we sell something straight from the store and the support person working in BrightPearl "picks" the order it goes to ShipStation and if the person just says "shipped" it counts against the quota. The only items going against the quota should be ones where labels are actually printed.
- It would be perfect to be able to say what products are in each box. Being able to print off packing lists for each box with exactly what's inside would be extremely helpful!
- Being able to get tracking out to customer quickly and accurately.
- The ease of use by our employees has saved them time and frustration.
We use BrightPearl so I had the options down to ShipWorks and ShipStation. I was voted against on ShipStation because the price is a little higher so we started with ShipWorks. After 2 months we cancelled ShipWorks and moved to ShipStation and we haven't looked back.