Shopify is the way to go!
Updated January 19, 2024

Shopify is the way to go!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Basic

Overall Satisfaction with Shopify

I use Shopify at a small business boutique store that I work at. We use Shopify for our online sales platform. This means we are able to list all of our items on the website and also make sales online. This works great because we are able to boost our sales traffic and attract new customers from not only in the United States, but also from around the entire world.

Pros

  • One of the best strengths is being able to upload your entire store to Shopify. I am able to control what items go online, how much they are and even set specific shipping parameters.
  • The vast ability to change your website is an excellent plus. If I feel we need a full makeover of the website, I can simply go into the tools section and choose a different face for the front of the website. I can then customize it with different colors and fonts whatever way I want.
  • The support staff associated with Shopify is amazing. I have been in several group chats where individuals have helped with any questions we have had from shipping prices to set up a new page.

Cons

  • One con would be that there is so much in Shopify that it can be confusing to someone. It takes a lot of practice and can lead to frustration if you do not understand what you are doing.
  • We have been able to have more sales which has boosted revenues.
  • We have been able to secure more customers with the online platform which has led to more repeat sales.
  • We have been able to reduce costs per transaction compared to other web platforms.
Shopify and BigCommerce are similar to each other in the sense that they have a very similar back end to the website. The ability to upload products is very similar and able to control settings. However, Shopify does seem to be easier to understand and has some added features that BigCommerce does not have. Also, the support staff for Shopify is 10/10 where BigCommerce cannot beat.
I believe Shopify is well suited because an individual is able to attract buyers from all over the world. You can charge different prices for your products' shipping based on the buyer's location. In addition, one can learn about where the consumers are located by data collection through Shopify. Another item that is great with Shopify is if you stock-out of an item and cannot remove it from the website in time before someone purchases it, the refund process is very easy and you do not even have to capture the payment automatically to help prevent stock-outs.

Shopify Feature Ratings

9.1
Product catalog & listings
9
Product management
9
Bulk product upload
8
Branding
9
Mobile storefront
10
Product variations
10
Website integration
9
Visual customization
10
CMS
8
9.5
Abandoned cart recovery
10
Checkout user experience
9
9.0
eCommerce security
9
9.7
Promotions & discounts
10
Personalized recommendations
10
SEO
9
9.3
Order processing
9
Inventory management
9
Shipping
10
Custom functionality
9

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